VASCO*dree

How we help dree pro’s…

In line with dree’s purpose, we hope that through our help you can focus on what matter’s most!

Sign up today to proactively care and maintain your appliances!

Choose the plan that best fits your needs

The Essentials

The Gold Standard

Compare:

  • Quarterly visit

  • Online Scheduling

  • Inspect for Hoses Obstruction

  • Record Keeping of Machines (we keep track of service cycles, model numbers, etc)

  • Detergent Inspection

  • Salt Build-Up Inspection

  • Water inlet filter inspection

  • Washing machine drum cycle cleaning

  • Remove and Clean Dispenser Drawer and Inside Detergent Drawer Area

  • Check and clean washing machine drum rubber

  • Clear out dryer filter if needed

  • Discount of 10% off for repairs.

  • Free visit or diagnosis along with estimate in case of repair

  • Everything on the Essentials plan plus the following:

  • Check drain filter (if easily accessible - model dependent)

  • Check drainage hose and U-bend traps - clean if needed

  • Level washing machine and drying machine

  • Clean and check pump filter

  • Complementary washing machine cleaner with instructions for in-between services

  • $80 dollar re-visit fee instead of $110 USD regular

  • Free Upgrade to Fiberglass/Metal hoses

  • Discount of 25% for repairs of washing machine

  • Will give $40 USD credit to account for second year sign-up if no repair was needed

FAQs

 

Can I get another visit?

Definitely! Our service guarantee ensures that you feel satisfied with our service. However, with regular planning, we will avoid most issues that are unexplained or unplanned.

If you plan on being a very active dree pro, we suggest you use the Gold Standard membership to gain access to a 25% discount on repairs, instructions on in-between quarterly visits, and a $80 USD re-service instead of a $110 charge.

When is your first visit?

We make visits on a quarterly basis. Ideally, we plan your first visit as soon as possible to ensure we give your machines ASAP the love and care that they have been looking for. When you sign up, you’ll access our calendar to be able to book whenever is most convenient to you!

I have more questions!

Great! We are happy to be able to guide, clarify and point out important details about our service. Email us at: support@vascodesignllc.com

Can I upgrade between service visits?

You can definitely upgrade! However, we will make mention that downgrading is not possible at the moment because of certain tasks and materials that are exclusive to the Gold Standard plan.

How much is it for a repair?

This is a fantastic question. Unfortunately, because of the wide variety of parts, brands, misfires, and damages, it is very hard for us to give an estimate without first getting to know the problem.

One thing is for sure, we won’t charge you to diagnose the issue. After a diagnosis, we will be better able to give you an estimate for the total repair. Your membership discount will apply at this moment and will be reflected in the estimate.